Date: October 21, 2013
Time: 02:00 PM to 03:00 PM


About Raritan Valley Community CollegeDescription:
Raritan Valley Community College (RVCC) is an accredited, co-educational, two-year, public, community college located in North Branch (within Branchburg Township), New Jersey.
The college was founded in late 1965 as “Somerset County College” and opened to its first class of students in the fall of 1968. It was given its present name in 1987, when it became the county college for Hunterdon County as well as its home of Somerset County. It was the first community college in New Jersey to be sponsored by two different counties.
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Raritan Valley Community College’s 24×7 IT Help Desk Lessons Learned iSeminar
Monday, October 21, 2013 from 02:00 PM to 03:00 PM ET
Raritan Valley Community College, located in North Branch, New Jersey, selected the CampusEAI Consortium’s 24×7 Help Desk Service – CampusHelp, to provide cost-effective services around the clock.As the college experience extends past the average school day, there are a significant number of students and faculty using RVCC’s IT support services around the clock. This makes it vital for RVCC to provide support to all users during evenings, weekends and holidays. The CampusEAI 24×7 Help Desk Service provides continuous IT support to all RVCC users.IT Help Desk Support for RVCC includes:
  • Help Desk Management
  • Help Desk Operations
  • Desktop Support for Instruction
  • Desktop Support for Administrative Users
  • Hardware Support
  • Audio Visual Support
Registration and Event Details
Presenter(s)    :  Robert Pescinski NJ Edge
                          Director of Information Technology
                          Raritan Valley Community College
Date               :  Monday, October 21, 2013
Time               :  02:00 PM – 03:00 PM ET
Questions? Please write to: or
call Jazz Bedi at 216-589-9626 ext. 218